Terms of Service

Black Bridge Marketing provides marketing strategy, website design, local SEO, paid advertising support, automation, reputation growth, lead generation, and related growth system services for service-based businesses and contractors.

The information on this website is provided for general informational and marketing purposes. Submitting an application or contacting Black Bridge Marketing does not create a client relationship unless and until a separate written agreement, proposal, or service contract is accepted by both parties.

You agree to use this website only for lawful purposes and in a way that does not interfere with the website's security, performance, availability, or intended functionality.

You agree not to:

• misuse this website
• attempt to gain unauthorized access to systems or data
• submit false, misleading, or fraudulent information
• copy, scrape, reproduce, or exploit website content without permission
• use this website in a way that violates applicable laws or regulations

Black Bridge Marketing uses an application-based process to evaluate potential client fit.

Submitting an application does not guarantee:

• acceptance as a client
• a strategy call
• a proposal
• a specific result
• availability of services

We reserve the right to review, accept, decline, or ignore applications at our discretion. If we believe there may be a strong fit, we may contact you with next steps.

Marketing performance depends on many factors, including market conditions, competition, offer quality, sales process, budget, website history, follow-up speed, customer demand, and business operations.

Black Bridge Marketing may provide strategy, recommendations, creative work, campaigns, systems, and optimization support, but we do not guarantee specific results, including but not limited to:

• revenue increases
• lead volume
• search rankings
• advertising return on investment
• cost per lead
• conversion rates
• sales outcomes
• business growth

Any examples, projections, recommendations, or strategy discussions are for planning and informational purposes only and should not be interpreted as guaranteed outcomes.

Any paid services provided by Black Bridge Marketing will be governed by a separate written proposal, agreement, statement of work, invoice, or service contract.

If there is a conflict between these website Terms and a signed client agreement, the signed client agreement will control for the specific services covered by that agreement.

Payment terms, billing schedules, deposits, retainers, cancellation policies, deliverables, timelines, and refund terms will be defined in the applicable proposal, invoice, or client agreement.

Unless otherwise stated in writing, fees paid for strategy, consulting, design, marketing setup, campaign work, or completed services are non-refundable.

Black Bridge Marketing reserves the right to pause or discontinue services for unpaid invoices, missed payments, or failure to provide required client materials, approvals, or access.

Clients are responsible for providing accurate information, timely feedback, required access, business details, approvals, and any materials needed to complete agreed-upon work.

This may include access to websites, domains, analytics, advertising accounts, CRM systems, hosting platforms, social platforms, Google Business Profiles, or other tools required for the project.

Black Bridge Marketing is not responsible for delays, missed deadlines, reduced performance, or incomplete work caused by delayed client communication, missing materials, inaccurate information, or lack of required access.

Our services may involve third-party platforms, including but not limited to website builders, hosting providers, analytics tools, advertising platforms, CRM systems, email platforms, automation tools, payment processors, and search engines.

Black Bridge Marketing does not control third-party platforms and is not responsible for:

• outages
• policy changes
• account suspensions
• algorithm updates
• billing changes
• approval delays
• platform errors
• tracking limitations
• changes in third-party functionality

Clients are responsible for complying with the terms and policies of any third-party platforms used in connection with their business, website, advertising, tracking, analytics, or campaigns.

All content on this website, including text, design, layout, graphics, branding, icons, visual elements, and messaging, is owned by or licensed to Black Bridge Marketing unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our website content, branding, designs, or materials without prior written permission.

Client deliverables, ownership rights, licensing rights, and usage rights for work created by Black Bridge Marketing will be defined in the applicable client agreement, proposal, statement of work, or invoice.

During the application, strategy, or service process, you may share business information with Black Bridge Marketing. We aim to treat non-public business information with care and professionalism.

However, confidentiality obligations for active client engagements should be defined in a separate written agreement when applicable.

We strive to keep the information on this website accurate and up to date, but we do not guarantee that all website content is complete, current, or error-free.

We may update, modify, or remove website content at any time without notice.

To the maximum extent permitted by law, Black Bridge Marketing will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of this website, reliance on website information, submission of information, or engagement with our services.

This includes but is not limited to lost revenue, lost profits, lost business opportunities, loss of data, advertising losses, platform issues, tracking issues, account issues, or business interruption.

You agree to indemnify and hold harmless Black Bridge Marketing from any claims, damages, liabilities, costs, or expenses arising from your misuse of this website, violation of these Terms, violation of applicable laws, submission of false or misleading information, or infringement of third-party rights.

This website may contain links to third-party websites or platforms. These links are provided for convenience only.

Black Bridge Marketing is not responsible for the content, policies, security, accuracy, or practices of third-party websites.

We may update these Terms of Service at any time. When changes are made, the "Last updated" date may be revised.

Your continued use of this website after updates means you accept the revised Terms.

These Terms shall be governed by the laws of the state where Black Bridge Marketing is legally organized or primarily operates, without regard to conflict of law principles.

Before public launch, this section should be reviewed and updated with the correct state or jurisdiction if needed.

If you have questions about these Terms of Service, you may contact us at:

support@blackbridgemarketing.com